I purchased Torchlight, but I lost my key, or haven't received a key.
This article pertains to customers who purchased Torchlight directly from Runic Games via torchlightgame.com.
To retrieve your Torchlight key
If you purchased Torchlight through Google Checkout, you may be able to lookup your key from your Google transaction history. Check your account for further details.
Otherwise, you can email us at email@example.com and we'll make sure to get your key to you as quickly as possible. Please be sure to include your PayPal or Google Checkout invoice ID, if available (it will be located on your email receipt). Thanks for your patience!