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Please contact your original point of sale for assistance with payment issues. We cannot provide payment support for transactions which did not originate from our own storefront (e.g., Steam, Perfect World, or a local retailer).

Welcome

To contact us with questions about Torchlight, or Torchlight II, you can create a new ticket and we'll respond as quickly as possible.

You may also try checking the community to see if your question has already been answered:

Be sure to check out our knowledgebase for answers to common questions.

For order questions related to Torchlight II T-shirts, posters, and other mechandise, please head over to our merch store.

If you're looking to buy one of the Torchlight games, you can head over to the Runic Games Digital Store, or you can buy it through Steam: Torchlight, Torchlight II.

News


  • MAR
    04

    Torchlight II for Linux joins PC, Mac releases

    We're launching Torchlight II with Linux support! It joins our recent Mac release on Steam.

    • You may redeem your non-Steam key on Steam if you purchased Torchlight II before February 2, 2015.
    • Cross-platform multiplayer is supported.
    • Game saves are compatible across PC, Mac, and Linux platforms.
    • Mods are supported.
  • FEB
    11

    Torchlight II for Mac Hotfix No. 2

    We just pushed out a minor housekeeping update to Steam for Torchlight II on Mac OS X. As with the previous hotfix, this change does not increment your Torchlight II version number, which remains 1.25.5.3. Here's what's new:

    • Added a warning dialog to inform OS X 10.6 and 10.7 users that their operating system is unsupported (Reminder: Mac OS X 10.8 or newer is required). While it may be possible to run the game on older systems, this is not guaranteed to work.
    • Though unsupported, we are now force-disabling hardware skinning to resolve a crash for OS X 10.6 users. This should also resolve major performance issues for these users.
    • Added detection and a dialog for users who have installed Torchlight II to a case sensitive volume. Please see this KB article for more information.
    • Added a multi-selection fix to the ModLauncher.
  • FEB
    04

    Torchlight II for Mac Hotfix

    We fixed a couple of minor issues in Torchlight II for Mac this morning:

    • Torchlight II now launches correctly if pinned to the Dock.
    • Custom keybindings are correctly saved after quitting the game.
    • Added fix for game saves on case sensitive volumes.
  • FEB
    02

    Mac version now available on Steam!

    We're happy to announce Torchlight II for Mac. Here's what you need to know:

    • You may redeem your non-Steam key on Steam if you purchased Torchlight II before February 2, 2015.
    • Cross-platform multiplayer is supported.
    • Game saves are compatible across PC and Mac platforms.
    • Mods are supported.
  • JUN
    06

    Torchlight II Launcher Patch Notes 2.0.13.6

    Torchlight II Launcher Patch 2.0.13.6
    Released June 06, 2014

    This maintenance patch updates the security certificate for our patching system.

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